Our Guarantee


We pride ourselves on providing a prompt and efficient delivery service of your equipment in metropolitan and regional areas throughout Australia.


Keeping you informed is our Number One priority!

Once your order has been placed, we'll be in touch several times throughout the delivery process to keep you informed of the anticipated delivery date.


Sensitive freight requires special handling and transportation, that's why we've selected only the best 'sensitive' freight companies who have a proven track record in the transportation of your fragile and valuable equipment.

In case of damages / returns

We will happily work with you to resolve any issues to your damaged stock.

We’ve got your back

If you purchase an item with specific ‘service’ requirements or large dimensions, we’ll be in touch with you before the delivery process commences to double check that you have the services required for installation and can physically receive and install the equipment. Mistakes are expensive, we try to avoid them and we try to help our customers avoid them as well.

And that is our guarantee

We love a good drop and assume most of our customers do as well, so, if you’re dissatisfied with an online transaction with us, please email us with your invoice number and why you were not happy and we will send you a complimentary bottle of vino or shiraz. It’s really our way of keeping ourselves on the ball.