Time is of the essence in the hospitality industry, and that’s why we are proud of our service guarantee to repair your broken down equipment with a great sense of urgency.
Ongoing services of your rental equipment is our highest priority. We are the only equipment financier that has a comprehensive warranty on all retail equipment across the industry nation wide.
Time is the essence in the hospitality industry and that's why we are proud of our service gurantee to repair your broken down equipment with great sense of urgency.
All Flexikitch Rentals valued above $1000 are provided with extended manufacturer’s warranty and break down service cover.
We provide all Flexikitch Rentals with ongoing break down service cover for the lifetime of rental.
We will organize and pay for a technician to fix the equipment when it breaks down, for the duration of rental.
Fill up the service request form here.
Installation faults where Flexikitch contractors were not the primary installer.
Faults or breakdown due to user error where it is clear that the equipment has been used or operated incorrectly against manufacturer guidelines.
Faults or breakdowns due to poor maintenance or lack of equipment cleaning.
Consumable components that are not integral to the primary mechanical operation of the appliance (filters, handles, light globes, etc).
Benefits of our service guarantee
Straight forward process
Book a job with our service team over the phone or via the website.
Peace of mind
Customers receive updates at each stage for peace of mind.
Flexikitch will organize and pay for a technician to fix the equipment when it breaks down, for the duration of rental.
Added value of finance plus service
We are the only equipment financier across the Hospitality Industry in Australia providing extended service cover on rental equipment.
Selling you equipment does not mean that our job is over. We’ll work with you to ensure installation is done right; and the equipment has been commissioned for use. Educating people on how to use and maintain equipment is something that we’re passionate about.